Please read these Terms & Conditions carefully before registering or using any candy916 service. By registering, you agree to be bound by all terms set out herein.
Important Note: These Terms & Conditions constitute a binding agreement between you ("Member" or "User") and candy916 ("Platform", "us"). By registering, making a deposit, or using any candy916 service, you automatically agree to comply with all terms set out in this document.
These Terms & Conditions govern all aspects of your use of the candy916 platform, including account registration, betting activity, casino services, financial transactions, and all other interactions with our platform. This document is to be read together with Privacy Policy and Responsible Gaming Guide candy916.
If you do not agree with any part of these Terms & Conditions, please stop using the candy916 platform immediately and contact our support team at support@candy916.ws for account closure assistance if needed.
Candy916 reserves the right to update or amend these Terms & Conditions at any time. Changes take effect as soon as they are published on this page. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.
To register and use candy916's services, you must meet all of the following eligibility requirements without exception:
Warning: candy916 reserves the right to conduct identity verification checks (KYC – Know Your Customer) on any account at any time. Failure to provide the required verification documents within the stipulated timeframe may result in temporary account suspension.
When registering a candy916 account, you agree to provide truthful, accurate, and complete information. This includes your full name as per your identification card, date of birth, an active phone number, and a valid email address. Providing false or misleading information constitutes a serious violation of these Terms & Conditions.
You are solely responsible for maintaining the confidentiality of your candy916 username and password. Do not share your login credentials with anyone, including family members. Any activity carried out through your account is your responsibility, unless you have promptly reported unauthorised access to our support team.
Candy916 may require you to submit identity verification documents before processing a withdrawal, particularly for new accounts or when transaction amounts exceed certain thresholds. Documents commonly requested include:
Candy916 accepts deposits and processes withdrawals exclusively through approved Malaysian payment methods. All transactions are conducted in Malaysian Ringgit (MYR).
The minimum deposit amount is RM20 per transaction. No maximum deposit limit is set, though higher amounts may require additional verification. All deposits must be made using a payment method registered in the member's own name — third-party deposits are not accepted.
The minimum withdrawal amount is RM50 per request. Withdrawals will be processed to the same payment account used for the deposit, subject to identity verification. Processing times are as follows:
candy916 does not charge any processing fees for deposits or withdrawals. However, third-party payment service providers may impose their own charges, which are beyond our control.
Candy916 offers a wide range of bonuses and promotions to members, including welcome bonuses, reload bonuses, weekly cashback, and special promotions tied to Malaysia Super League, EPL, or esports matches. All bonuses are subject to rollover requirements as specified in each promotional offer.
All bets placed on the candy916 platform are final once confirmed by the system. It is the member's responsibility to ensure all bet details are correct before confirming.
Candy916 is committed to responsible gaming and the well-being of all our members. Sports Betting and casino games should be a form of entertainment, not a source of financial or emotional stress. We provide the following tools to help members manage their gaming activity:
For more information on responsible gaming and support resources, please visit our Responsible Gaming or contact our support team at support@candy916.ws.
Candy916 reserves the right to suspend or close any member account without prior notice under the following circumstances:
If an account is closed due to a violation, candy916 reserves the right to withhold any remaining funds pending investigation. If an account is closed at the member's own request with no violations involved, any valid balance will be returned once the verification process is complete.
Candy916 shall not be liable for any loss or damage arising from:
Reminder: Sports Betting and casino games carry real financial risk. Never wager money you cannot afford to lose. If you feel that your gambling activity is beginning to affect your daily life, please seek help immediately.
Candy916 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. The latest version of the Terms & Conditions will always be displayed on this page with a clear update date.
Your continued use of the candy916 platform after any amendment takes effect constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue use of the platform and contact us to close your account.
The collection, use, and protection of your personal data is governed by Privacy Policy candy916 forms part of these Terms & Conditions. candy916 is committed to protecting the privacy and security of all members' data in accordance with the latest data security standards, including 256-bit SSL encryption.
By registering a candy916 account, you consent to candy916 collecting and processing your personal data for the purposes of account management, legal compliance (KYC/AML), service improvement, and relevant marketing communications. You may opt out of marketing communications at any time via your account settings or by contacting us.
If you have any questions, concerns, or complaints regarding candy916's Terms & Conditions, our team is available to assist you 24 hours a day, 7 days a week:
For issues related to responsible gaming or self-exclusion requests, please refer to the Responsible Gaming page or contact us directly via the email above.
Behind every term we set is candy916's genuine commitment to delivering the best possible experience for every Malaysian user.
All personal data and financial information of candy916 members is protected with 256-bit SSL encryption. We will never sell or share your data with third parties without your consent.
Candy916 only supports recognised Malaysian payment methods – Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX. All transactions are in RM and processed securely.
Candy916 takes strict measures to ensure that only users aged 18 and above can access the platform. Our KYC process ensures every member is thoroughly verified before large transactions are processed.
There are no hidden terms in any candy916 promotion. All rollover requirements, bet limits, and bonus validity periods are clearly stated so you know exactly what you're signing up for.
Candy916 provides a comprehensive suite of responsible gaming tools, including deposit limits, self-cooling-off periods, and self-exclusion. Member well-being is our priority, not just business profit.
Have questions about a specific term or condition? candy916's support team is available around the clock in Bahasa Melayu via Live Chat, WhatsApp, or email – we're always here for you.
Below are the most frequently asked questions from candy916 members regarding our Terms & Conditions.
Once you have read and understood our Terms & Conditions, register today and enjoy a welcome bonus of up to RM388, joining over 500,000 members across Malaysia.