Candy916 is committed to protecting the personal information of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your data as a user of our Malaysian betting platform.
candy916's Privacy Commitment: We understand how important your privacy is. Every section of this Privacy Policy is written in clear, straightforward language so you know exactly what happens to your personal data when you use the candy916 platform.
This Privacy Policy describes how candy916 ("Platform", "we", "us") collects and manages personal data. It applies to all users who register, visit, or use any services offered through the candy916 website.
We take your privacy seriously. Your personal data is collected and processed based on the consent you provide at registration, as well as applicable legal and regulatory requirements in Malaysia. By using the candy916 platform, you agree to the terms set out in this Privacy Policy.
The candy916 Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Guide us to fully understand your rights and responsibilities as a member.
Candy916 collects your personal information through several channels — directly when you register or use our services, and automatically through tracking technologies as you browse our platform.
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Registration Information | Account management & identity verification | Duration of active account + 5 years |
| KYC Data | AML/KYC Legal Compliance | Minimum 5 years after account closure |
| Transaction Records | Financial audits & dispute resolution | 7 years (legal requirement) |
| Log & Device Data | Security & platform improvements | Rolling 12 months |
| Support Records | Complaint resolution & training | 2 years |
Candy916 uses collected personal data solely for legitimate purposes directly related to providing our betting platform services to Malaysian members. The primary purposes for which your data is used are as follows:
candy916's Guarantee: We will not use your personal data for any purpose other than those stated above without first obtaining your additional consent.
Candy916 does not sell, rent, or trade members' personal data to third parties for their own marketing purposes. However, there are specific circumstances under which we may need to share your information:
We work with third-party service providers that help us operate the candy916 platform, including payment processors (Touch 'n Go eWallet, GrabPay, DuitNow, and others), cloud service providers, and security technology vendors. All these providers are bound by strict confidentiality agreements and may only use your data for purposes specified by candy916.
Candy916 may be required to disclose your personal data to the relevant authorities if mandated by law, court order, or to assist in investigations into fraud or other illegal activities. This includes anti-money laundering agencies and Malaysian law enforcement bodies.
In the event of any merger, acquisition, or sale of candy916 assets, your personal data may be transferred as part of the business assets. We will notify you in advance should such a situation arise.
Protecting the personal data of candy916 members is a responsibility we take very seriously. We implement multiple layers of technical and operational security to safeguard your information:
Important Reminder: While candy916 takes all reasonable security measures, no system can be guaranteed 100% safe from cyber threats. You are also responsible for keeping your account password confidential. Never share your candy916 login credentials with anyone.
Candy916 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the candy916 platform.
Candy916 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. In general:
When data is no longer needed and there is no legal requirement to retain it, candy916 will securely delete or anonymise it.
As a candy916 member residing in Malaysia, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@candy916.ws:
The candy916 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under 18. Should we discover that a minor's data has been collected without valid consent, we will take immediate steps to delete the data and close the account in question.
If you believe that someone under the age of 18 has registered an account with candy916, please contact us immediately at support@candy916.ws so that immediate action can be taken.
The candy916 platform may contain links to third-party websites or services from time to time. This Privacy Policy applies solely to the candy916 platform. candy916 is not responsible for the privacy practices or content of any third-party websites you may access through links on our platform. We encourage you to read the privacy policy of every website you visit.
Candy916 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. The latest version will always be displayed on this page, with the revision date clearly shown at the top.
For material changes, we will notify members via their registered email or in-platform notifications on candy916 at least 7 days before the changes take effect. Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.
For any questions, requests, or concerns regarding candy916's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
Candy916 respects and upholds the data protection rights of every member in accordance with Malaysian law.
You have the right to request a copy of all personal data we hold about you. candy916 will provide this information within 14 business days of receiving your request.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Please contact candy916 support with the relevant supporting documentation.
You may request the deletion of your personal data under certain circumstances. Please note that some data may need to be retained to fulfil candy916's legal and regulatory obligations.
You may opt out of having your data processed for direct marketing purposes at any time. Simply email support@candy916.ws and we will stop all marketing communications promptly.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider, subject to applicable technical requirements.
In certain circumstances — such as while we are reviewing your correction request or objection — you may ask us to temporarily restrict the processing of your data.
We invest in best-in-class technology and processes to ensure every Malaysian member's data is always protected.
All data transmitted between you and candy916's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysian banking institutions.
Candy916 fully complies with the KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements set by the authorities. This protects both you and the platform from illegal activity.
We only work with trusted Malaysian payment providers — Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others — each of which maintains its own high security standards.
Candy916 member data is accessible only to authorised personnel, with every access logged and monitored. Our staff are bound by legally enforceable confidentiality agreements.
Candy916's automated monitoring system operates 24 hours a day to detect and block any suspicious activity on our members' accounts before any harm occurs.
Candy916 engages independent security experts to perform regular security audits and penetration testing, ensuring our platform consistently meets the latest international security standards.
Answers to the questions most frequently asked by candy916 members regarding privacy and data protection.
Register today and enjoy a safe, transparent, and responsible Malaysian betting platform. Your data is protected, your gaming is secure.